2
votes
2answers
251 views

Present tense in user manuals

I am writing a user manual for an IT system. And inside the user manual I have sentences such as: Users can delete Servers that do not have Customers assigned to them. Is the use of ...
4
votes
1answer
208 views

What tense to use in an academic paper when speaking about correspondence?

What is the correct tense to use in an academic paper when speaking about correspondence? Say one of my source materials is a letter written by someone named William, in which he says he went to the ...