To my knowledge step-by-step tutorials should have the form of a ladder, where you describe how to get to a place step by step– accomplishing a single task at the end. Is it possible to accomplish many tasks while using the step-by-step approach? For example:
How to view a contact in Gmail?
- Open Gmail
- Click on Contacts
- To view a single contact, click on the name
- To view all the contacts, click the "contacts" link
Now, I am confused about step 3 and 4. Is it okay to list the two this way? I could list these two under a single step, but I have more than two items and this was just an example.