At work, I lead a small team of programmers. I often have to request equipment and services from our I.T. department, and all of those requests have to go directly to the C.I.O., which is an executive-level position (several levels above my own).
Let's say I have a new employee in my team. They need a new PC and an email account. I.T. is required to provide these things, so in a way my "request" is not really a request at all.
The direct approach sounds too authoritative to me:
Please provide a new PC and email account for John Smith
Using a question also feels wrong, because the answer should never be "no":
Would it be possible to provide a new PC and email account for John Smith?
What is the correct way to approach these things?